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Technical Support Engineer

Sector:
Assembly and Maintenance
Job Type:
Permanent
Location:
England
Area:
Lancashire
Town:
Trafford Park, Manchester
Salary Description:
£24000 - £35000/annum
Posted:
04 Feb 2019
Job Ref:
SN209377622

Our client are an award winning manufacturer and major employer in the local area.

They are looking to recruit a Technical Support Engineer for their site in Trafford Park.

THE ROLE:
We are currently looking to recruit a Technical Support Engineer with experience within an industrial, manufacturing environment. The role will be based at our Trafford Park Head Office and manufacturing site, working closely with our business and external sales team as well as the customer service, planning and production teams. The successful candidate will join the Quotations Department working as part of the Technical Quotations team and reporting to the Technical & Costing Manager.

DUTIES OF ROLE:
-Interpret drawings and specifications
-Lease with sales persons and technical personnel to establish details
-Obtain prices from external suppliers
-Contact customers to obtain information relating to their enquires (email & telephone)
-Answer customer queries or direct their questions to the relevant person
-Produce CAD Engineering drawings of components and assemblies
-Produce engineering calculations using pre-set calculation sheets & from scratch
-Produce costings from information provided
-Learn the manufacturing methods at Tenmat

EDUCATION/TRAINING & KNOWLEDGE/EXPERIENCE:
-Mechanical Engineering Degree or Similar.
-Knowledge of ERP/MRP Systems. (Syteline/SAP/Oracle/Microsoft Dynamics/IFS etc) (desirable)
-CAD software
-Microsoft Office – Good Excel skills (desirable)

PERSONAL ATTRIBUTES:
-Good spoken and written communication skills.
-Proactive and solution orientated.
-Technically and commercially aware.
-Ability to understand detailed information.
-Good planning and organisation skills
-Self-motivated with a “can-do” attitude

BENEFITS:
-Competitive salary
-Generous holiday entitlement (33 days incl. bank holidays)
-Free Parking
-Subsidised Canteen

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Core Values

Taking OWNERSHIP and full ACCOUNTABILITY of our actions

Treating EVERYONE with RESPECT

Giving 110% to every task we undertake and being PASSIONATE

Always being FRIENDLY and DOWN TO EARTH

Admitting when we have been WRONG and doing our utmost to put it RIGHT

When you TALK we stop and LISTEN

TRAINING & DEVELOPMENT - Knowledge is endless

Always ACCESSIBLE - Day or Night, if you need us we will be there

SELF MANAGEMENT - We operate a flat line structure where everyone has a role to play from the Administrator to the MD

HONESTY and INTEGRITY at ALL times - Even when you may not want to hear what we say

PEOPLE are ASSETS not NUMBERS - Every person has a skill, we do our best to understand these skills and match them to the best environment

What Candidates Say

I'd also like to take the chance to thank you for all your help during my time with Ambitek. I have always been paid on time and any worries I had were sorted out incredibly quickly either by yourself or your colleagues. Thank you for making my time as a contractor as painless as possible. I would certainly have no qualms about being employed by your agency again sometime in the future. Although obviously not any time soon!!!!

I contacted Ambitek last year about employment. They quickly responded and helped me get a job! I now have a full time job thanks to Ambitek and their staff. They have always paid me on time and have always been there to help me if I needed any advice! Now me and my family are doing great all thanks to Ambitek.

"Hi, hope your all set for Xmas just wanted to say thanks to you and all the staff at Ambitek. You have all been ace this year sorting out my wages and holiday pay and the rest, it's been a real pleasure working for you this year and can't thank you enough for getting me the job in the first place it really pulled me out of it when I was down and to say I appreciate it is an understatement

Hi, thank you for having me work for Ambitek, it’s been a pleasure

Hi, just wanted to say thank you for all your help placing me, as today I signed a permanent contract. The agency have been fantastic and in the future I wouldn't hesitate in contacting you if I need a job or recommending you to others. Once again, thank you and I would like to wish you all the best for the future. (One happy customer!)

Hi, don't know if they informed you but I got a full time contract this week, thanks to you and your team for everything mate I'd be nowhere without Ambitek.

Wish everyone looked after us like you.

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