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Mass Spectrometry Service Engineer

Sector:: Engineering Professionals
Job Type:: Permanent
Location:: England
Area:: Lancashire
Town:: Trafford Park
Salary:: £35,000 to £37,000 per annum
Posted:: 08 Nov 2023
Job Ref:: TCSE

This role will include worldwide travel up to 50-60% of the year. This often works well for Graduates and those with Physics backgrounds are usually successful because they grasp the scientific techniques.

Pay & Contract From £35000 to £37000 plus a 5500 travel allowance after qualifying period, match of between 4 to 8% pension contribution, 25 days holidays.

An opportunity exists to join our Customer Support Team at our Manchester HQ as a Field Service Engineer with frequent travel (~50%) to continental Europe, occasionally further afield. The role would suit a customer facing candidate, comfortable with the operation and maintenance of complex instrumentation and a passion for travel.

Responsibilities

Execution of Customer Support Contracts Worldwide

Installation and commissioning of High-Tech Instrument accessories Worldwide

Providing appropriate onsite customer training

Supporting customers via remote interventions and email while office based

Supporting continuous improvement initiatives with close interactions with R&D

Qualifications

• Degree level qualification in Physics/engineering, a knowledge of instruimentation is essential.

Experience

• Knowledge of techniques such as X-ray Photoelectron Spectroscopy and the ability to demonstrate a background in scientific instrumentation

would be a distinct advantage

Job Related Aptitude and Skills

• Excellent problem-solving skills

• Good personal time management skills

• Good communication skills are required at all levels

• Strong Customer Service skills and a professional manner in customer facing environments.

Additional requirements

• Full, Clean, UK driving Licence-Essential

To apply please forward your cv in word format.

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Core Values

Taking OWNERSHIP and full ACCOUNTABILITY of our actions

Treating EVERYONE with RESPECT

Giving 110% to every task we undertake and being PASSIONATE

Always being FRIENDLY and DOWN TO EARTH

Admitting when we have been WRONG and doing our utmost to put it RIGHT

When you TALK we stop and LISTEN

TRAINING & DEVELOPMENT - Knowledge is endless

Always ACCESSIBLE - Day or Night, if you need us we will be there

SELF MANAGEMENT - We operate a flat line structure where everyone has a role to play from the Administrator to the MD

HONESTY and INTEGRITY at ALL times - Even when you may not want to hear what we say

PEOPLE are ASSETS not NUMBERS - Every person has a skill, we do our best to understand these skills and match them to the best environment

What Candidates Say

I'd also like to take the chance to thank you for all your help during my time with Ambitek. I have always been paid on time and any worries I had were sorted out incredibly quickly either by yourself or your colleagues. Thank you for making my time as a contractor as painless as possible. I would certainly have no qualms about being employed by your agency again sometime in the future. Although obviously not any time soon!!!!

I contacted Ambitek last year about employment. They quickly responded and helped me get a job! I now have a full time job thanks to Ambitek and their staff. They have always paid me on time and have always been there to help me if I needed any advice! Now me and my family are doing great all thanks to Ambitek.

"Hi, hope your all set for Xmas just wanted to say thanks to you and all the staff at Ambitek. You have all been ace this year sorting out my wages and holiday pay and the rest, it's been a real pleasure working for you this year and can't thank you enough for getting me the job in the first place it really pulled me out of it when I was down and to say I appreciate it is an understatement

Hi, thank you for having me work for Ambitek, it’s been a pleasure

Hi, just wanted to say thank you for all your help placing me, as today I signed a permanent contract. The agency have been fantastic and in the future I wouldn't hesitate in contacting you if I need a job or recommending you to others. Once again, thank you and I would like to wish you all the best for the future. (One happy customer!)

Hi, don't know if they informed you but I got a full time contract this week, thanks to you and your team for everything mate I'd be nowhere without Ambitek.

Wish everyone looked after us like you.