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customer service advisor

Sector:
Engineering Professionals
Job Type:
Temporary
Location:
England
Area:
Lancashire
Town:
Trafford Park
Salary:
£23,000 to £25,000 per annum
Posted:
26 May 2022
Job Ref:
custsertraffsn

Job Title – Customer Service Representative

Salary – between 23k and 25k

Hours of work/Shifts – Days

Temp position up to 6 months

Customer Service Representative Requirements

Experience of customer service in a manufacturing/engineering firm
Experience of using ERP and CRM systems
Experience of dealing with inbound calls and happy making outbound calls as well
Customer service Representative Education Requirements

No formal qualifications are necessary but at least 5 years experience in a customer service role within in a manufacturing/engineering firm is essential
Customer Service Representative duties

Contacting customers and clients via telephone and email
Covering inbound calls
Inputting information on the ERP and CRM systems
What our client can offer a Representative

excellent firm
long term work
Please note that if you have applied for a role but do not meet the criteria outlined above we will not be able to take your cv forward to the next stage.

At Ambitek we can cover blue collar and white collar roles, we cover a variety of roles from cnc machinists, Welders, Platers, Fitters, Maintenance engineering, Inspectors, Mechanical fitters, Sheet Metal Workers through to Sales Engineers, Design Engineers, Production and Planning roles through to senior management roles. If this role does not suit please get in touch and we may be able to find something suitable

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Core Values

Taking OWNERSHIP and full ACCOUNTABILITY of our actions

Treating EVERYONE with RESPECT

Giving 110% to every task we undertake and being PASSIONATE

Always being FRIENDLY and DOWN TO EARTH

Admitting when we have been WRONG and doing our utmost to put it RIGHT

When you TALK we stop and LISTEN

TRAINING & DEVELOPMENT - Knowledge is endless

Always ACCESSIBLE - Day or Night, if you need us we will be there

SELF MANAGEMENT - We operate a flat line structure where everyone has a role to play from the Administrator to the MD

HONESTY and INTEGRITY at ALL times - Even when you may not want to hear what we say

PEOPLE are ASSETS not NUMBERS - Every person has a skill, we do our best to understand these skills and match them to the best environment

What Candidates Say

I'd also like to take the chance to thank you for all your help during my time with Ambitek. I have always been paid on time and any worries I had were sorted out incredibly quickly either by yourself or your colleagues. Thank you for making my time as a contractor as painless as possible. I would certainly have no qualms about being employed by your agency again sometime in the future. Although obviously not any time soon!!!!

I contacted Ambitek last year about employment. They quickly responded and helped me get a job! I now have a full time job thanks to Ambitek and their staff. They have always paid me on time and have always been there to help me if I needed any advice! Now me and my family are doing great all thanks to Ambitek.

"Hi, hope your all set for Xmas just wanted to say thanks to you and all the staff at Ambitek. You have all been ace this year sorting out my wages and holiday pay and the rest, it's been a real pleasure working for you this year and can't thank you enough for getting me the job in the first place it really pulled me out of it when I was down and to say I appreciate it is an understatement

Hi, thank you for having me work for Ambitek, it’s been a pleasure

Hi, just wanted to say thank you for all your help placing me, as today I signed a permanent contract. The agency have been fantastic and in the future I wouldn't hesitate in contacting you if I need a job or recommending you to others. Once again, thank you and I would like to wish you all the best for the future. (One happy customer!)

Hi, don't know if they informed you but I got a full time contract this week, thanks to you and your team for everything mate I'd be nowhere without Ambitek.

Wish everyone looked after us like you.

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